We strive to provide our clients with high-quality interior design services that meet their expectations. In the event that our services do not meet your expectations, we have established the following return policy to address any issues.
Return Requirements:
To be eligible for a return, you must provide written notice of the issue within 7 days of the completion of our services. The written notice must include a detailed description of the problem and any supporting documentation or photos. Our team will review the request and determine if a return is appropriate.
Return Process
If a return is approved, we will work with you to resolve the issue in a satisfactory manner. This may include providing additional design services, modifying the original design, or offering a partial or full refund. Refunds will be processed through the original payment method and may take up to 15 business days to complete.
Exclusions
Our return policy does not apply to issues related to customer preferences, changes in personal taste, or normal wear and tear. Additionally, we cannot accept returns for custom orders or for services that have been altered or modified by the customer.
Customer Satisfaction Guarantee
We take pride in our commitment to customer satisfaction. If you are not completely satisfied with our interior design services, we encourage you to reach out to us and let us know. Our goal is to work with you to resolve any issues and ensure that you are happy with the final result.
Warranty
We stand behind the quality of our interior design services and offer a limited warranty on our workmanship. The warranty period and specific coverage will be outlined in the agreement between you and Interior dot. This warranty covers any defects in materials or workmanship that occur as a result of our services.
If you have any questions or concerns about our return policy or the services we provide, please contact us at interiordotbd@gmail.com. We are dedicated to providing our clients with the highest level of customer service and support.